THE PROVENSYS
Legal

Privacy Policy

This policy explains how The Provensys Limited handles information in connection with this website.

This policy is provided for general informational purposes for an early-stage company website and should be professionally reviewed before public launch. It is not a substitute for legal advice.

Information You May Provide

You may choose to provide certain information when you contact us through this website, for example your name, email address, company name and the details of your enquiry.

Contact-Form Information

Our contact form opens your email client with a pre-filled message. Where you choose to complete and send that message, the information you include is sent directly to our email address and is not stored on this website or in any separate database operated by us.

Technical Information and Server Logs

Like most websites, our hosting provider may automatically record limited technical information when you visit this site, such as IP address, browser type, device type and pages visited, typically as part of standard server or hosting logs used to run and secure the website.

Cookies and Analytics

This website does not currently use cookies or analytics tools to track visitors. If cookies or analytics tools are introduced in the future, we will update this policy and, where required by law, seek your consent before doing so.

How Information May Be Used

Where you provide information to us, for example through our contact form or by email, we may use it to respond to your enquiry, provide information about our services and maintain a record of our communication with you.

Legal Basis for Processing

Where UK data-protection law applies, we rely on legitimate interests to respond to enquiries you send us, and, where relevant, your consent, such as the consent checkbox on our contact form, as the legal basis for processing your information.

Data Sharing

We do not sell or rent personal information. We may share information with service providers who help us operate this website or communicate with you, such as our email or hosting provider, and only to the extent necessary for them to provide their services.

Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and for a limited period afterwards for record-keeping purposes, after which it is deleted or anonymised where practical.

Data Security

We take reasonable steps to protect information sent to us, but no method of transmission over the internet or email is completely secure, and we cannot guarantee absolute security.

International Transfers

The infrastructure used to run this website and our email services may be located outside the United Kingdom. Where this occurs, we take reasonable steps to ensure information is handled in line with applicable data-protection requirements.

Your Rights Under UK Data Protection Law

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, to request that information be provided in a portable format, and to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact Us

If you have questions about this policy or how your information is handled, please contact us at venkat@theprovensys.com.

Changes to This Policy

We may update this policy from time to time to reflect changes to this website or our practices. Any changes will be posted on this page.